Refund Policy
Our Refund Policy
This page has moved. Our full Refund & Cancellation Policy — including consultation refunds, lab test cancellations, and timelines — is now available at a single location.
Quick Summary
Key Refund Rules
Here's a quick overview — see the full policy for all details.
Cancel 2+ Hours Before
Full refund — no questions asked.
5–7 Business Days
Standard refund processing time to your original payment method.
Doctor Unavailable
Full refund automatically initiated within 3–5 business days.